Privacy Policy

Privacy & Cookie Policy for Crunch Arcade

Last updated: 18 Dec 2025

Introduction & Who We Are

Crunch Arcade (“we”, “our”, “us”) operates https://cruncharcade.com.
Your privacy matters. This Privacy & Cookie Policy explains what data we collect, how we use it, when we disclose it, and your rights under applicable law, including the UAE Personal Data Protection Law (“PDPL”).


What Are Cookies & Tracking Technologies

Cookies are small files stored on your device that help with functionality, personalization, and analytics. Cookies may be:

  • Session cookies — expire when you close your browser
  • Persistent cookies — stay on your device for a defined period
  • First-party cookies — set by our site
  • Third-party cookies — set by services we use (e.g., analytics, social embeds)

Under the UAE PDPL and general privacy best practices, we obtain consent for non-essential cookies and explain their use.


Cookies Used by Crunch Arcade

Essential (Required) Cookies

These cookies are necessary for the site to operate:

WordPress / WooCommerce Core Cookies

  • wordpress_[hash] — authentication cookies
  • woocommerce_cart_hash — used to keep cart contents up to date
  • woocommerce_items_in_cart — tracks cart contents
  • wp_woocommerce_session_[hash] — stores cart session ID (default 2 days)
  • woocommerce_recently_viewed — powers “recently viewed products” features

These cookies are essential and do not require opt-in consent (they do not collect personal data beyond what’s necessary for core function).


Functional & Preference Cookies

These remember choices you make (like language, display preferences, or saved form entries).

Examples (may be used depending on features/plugins):

  • comment_author_[hash] — remembers commenter name
  • comment_author_email_[hash] — remembers commenter email
  • store_notice[notice id] — detects store notice dismissal

These help improve your experience but are not strictly essential. Consent may be required before these are active.


Third-Party Cookies & Tracking

Some content or services embedded on Crunch Arcade may place cookies:

Examples

  • Google Analytics — for site usage statistics
  • Social platforms (e.g., Facebook, Instagram) — when you interact with social embeds
  • Video embeds (e.g., YouTube) — may set cookies for playback behavior

These cookies may collect personal data if you interact with those embedded elements. We disclose these and (where required) seek your consent before they are placed.


How We Use Your Data

We may use personal information for:

  • Providing and improving our services
  • Processing orders and user account management
  • Communication (support emails, notifications)
  • Detecting spam and fraud
  • Analytics and performance monitoring

Under UAE PDPL, we rely on your consent and legitimate interests (where applicable). You have the right to withdraw consent at any time.


Consent to Cookies & How to Manage Them

When you first visit Crunch Arcade, you will see a cookie banner explaining cookies in use. For non-essential cookies, we will not set them unless you consent.

You can also manage or disable cookies via your browser settings. Be aware that disabling certain cookies may affect site functionality.


Third-Party & Embedded Content

Embedded content (videos, social media embeds, etc.) behaves as if you visited those external sites directly. These sites may set cookies, track usage, or collect data independently of Crunch Arcade.


Comments & User Content

If you leave a comment, we collect:

  • Comment data entered by you
  • Your IP address
  • Your browser user agent
  • Optional avatar via Gravatar (subject to Gravatar’s privacy policy)

Your profile picture (if linked via Gravatar) may be publicly visible with your comment. Third-party Gravatar policies apply.


Data Retention

  • Comments and associated metadata are retained indefinitely for moderation.
  • Registered user data is stored in your profile and can be viewed, edited, or deleted (except username) by you. Site administrators may also access it for management.

Your Rights Under UAE PDPL

Under UAE data protection law, you may:

  • Request a copy of your personal data
  • Request correction or deletion of personal data
  • Withdraw consent previously given
  • Object to processing for direct marketing

We will respond within applicable legal timelines and may retain some data where required for legal, security, or administrative purposes.


Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services (e.g., server-side scripts or plugin mechanisms).
Third-party services (analytics, embeds) may process data according to their own privacy practices.


Security of Your Information

We use reasonable technical and organizational safeguards to protect personal data. However, no website can be fully secure, so absolute security cannot be guaranteed.


Contact Us

If you have questions about your personal data or this policy, contact us at:

📧 admin@cruncharcade.com


Policy Updates

We may update this policy from time to time. The updated policy will be posted with a “Last updated” date.